I do not believe HELP systems work. Personally, I never have the patience to walk through a tutorial or help box that pops up. I usually learn how to use an application through trial and error. I find it annoying when a box pops up and comes between me and the design of the application. HELP systems are definitely not substitutes for good design they just help cover up below average design. I cant see any situations where tutorials or help boxes would be necessary if the designers would focus on a better overall design for the application.
Persona categories to focus on for project 5:
- Avid comic book readers
- Fan that run fan websites
- Social media accounts for avid users and distribtuors
- Comic books themselves
- Comic Con attendees
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